Instructors

Janet Hiller has international experience in curriculum development and training programs with the well-known national 4-H programs: Training Trainers to Teach (T3), Volunteers for the Future (Middle Management, Boards/Councils/Committees, Youth a Resources), and TAXI (Volunteers as Middle managers). She has been in the field of volunteer management for 27 years. Jan is currently responsible for the training needs of over 10,000 volunteers and paid staff in the Washington State 4-H Youth Development Program. She is a faculty member in the WSU Department of Human.

Nancy Macduff served as executive director of a nonprofit organization for 14 years and coordinator of volunteers for a government agency for eight years. Subsequently she began teaching courses for Washington State and doing training and consulting for organization across North America. She is the author of nine books on the management of volunteer programs, her most recent on episodic volunteering. She is a member of the Association for Research on Nonprofits and Voluntary Action. Nancy has numerous juried journal articles to her credit, as well as magazine articles on volunteerism. Her clients include the Salvation Army, Washington State Service Corps, Kennedy Center for the Performing Arts, Clemson University, DOVIA of the Inland Empire, United Way, King County Volunteer Center, the National Volunteer Center of Singapore, the Association of State Service Commissions, Kentucky Commission on Community Service and Volunteerism, and the National Parks Service. She is on the editorial board of the International Journal of Volunteer Administration and serves on the Social Justice Commission of the Episcopal Diocese of the Inland Empire.

A volunteer manager since 1991, Lauri Sherfey currently supervises a volunteer force of over 450 long term and episodic volunteers. She has successfully implemented a model of placing volunteers in administrative middle management positions. She has trained practitioners in the field of volunteer administration both nationally and internationally.